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Conflict Resolution Course - Understanding Workplace Conflict

This is a self certification short course.

Subject Matter Expert

T. Kent

Online Course Mins

30 Mins

£15.00

You can purchase this course direct or we offer businesses a discounted rate (B2B) on user license numbers.

Certificates

This is Trisat & CTR Secure Services self certification course.

Introduction to Conflict Resolution Course - Understanding Workplace Conflict

This is the first course in the conflict resolution suite. In the workplace, as in any area of life, conflict can sometimes arise. In rare cases, conflict results in verbal or even physical violence. This course will help you to understand how conflict situations arise in the workplace, and by the end of this course you will have a better understanding of:

What workplace conflict is
What conflict resolution is
Your legal rights and responsibilities in a conflict situation
The difference between a conflict threat and a conflict risk
What kinds of threats to watch out for in the workplace
How to reduce the risks associated with workplace conflict

Some parts of the course overlap with the other two courses to emphasis the relevant points

What is included on this course

The following Units, Modules and Content has been carfully designed to provide you with the required knowledge of the subject matter so that you may apply what you have learnt in your working environment. The Units and interactive content is as follows:

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Course Enrollment

Trisat offers flexible ways to pay and complete your qualification course. You can pay for your course in one payment via PayPal or Stripe. Once you have paid you will be provided immediate access to the course.

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