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Retail Conflict Resolution Certification Course (CPDUK) Bundle

This is a Trisat full self certification course.

Subject Matter Expert

T. Kent

Online Course Mins

1.5 hours

£60.00

You can purchase this course direct or we offer businesses a discounted rate (B2B) on user license numbers.

Certificates

This is Trisat & CTR Secure Services self certification course.

Introduction to the Trisat Full Retail Conflict Resolution Course (CPDUK)

Welcome to the Retail Conflict Resolution Course, this e-learning course creates an awareness to educate and inform delegates of basic personal security concepts, as well as personal safety strategies within the retail and hospitality sector.

According to the 2019 Retail Crime Survey, retail workers are facing increased risks of violence and abuse. On average, 115 employees are attacked at work every day with a trend towards incidents becoming more violent. The HSE recommends that training should be about both preventing as well as dealing with violence in the retail and hospitality sector.

This bundle course has been designed by security professionals with the client’s needs in mind and the subject areas selected in this bundle course have been selectively chosen specific to the retail sector and client’s requirements.

This bundle course can be based on the following modular units’ dependant on your needs:

The retail threats faced
Basic situational awareness
Conflict in the Workplace – Understanding Workplace Conflict (individual course)
Conflict in the Workplace – Understanding Conflict Behaviour (individual course)
Conflict in the Workplace – Managing Workplace Conflict (individual course)
Dealing with difficult customers

This means you can take the full course or individual modules to suit your needs. The course can be taken anywhere and at any time either on a PC, Tablet or even Mobile phone. This modern approach is a cost effective and timely service delivery that has proven to be a successful option other than the practical based conflict resolution training.

What is included on this course

The following Units, Modules and Content has been carfully designed to provide you with the required knowledge of the subject matter so that you may apply what you have learnt in your working environment. The Units and interactive content is as follows:

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Course Enrollment

Trisat offers flexible ways to pay and complete your qualification course. You can pay for your course in one payment via PayPal or Stripe. Once you have paid you will be provided immediate access to the course.

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